Roobos becomes Van der Plas

From 1 January 2027, Roobos will continue under the name Van der Plas. What does this mean for you? Below, we answer the most important questions.

1. What will change for me?

From January, you will see the Van der Plas name and branding in our webshop, communications and on your invoices. Your account manager, customer number, product range and ordering process will remain the same. Our personal service and deliveries will also continue as usual.

2. Why is Roobos continuing under the name Van der Plas?

Roobos and Van der Plas have worked closely together for many years. Our logistics, webshops and services have become increasingly aligned. From 1 January 2027, we will take the next step and continue entirely under one name: Van der Plas.

3. Do I need to do anything before 1 January 2027?

You do not need to create a new account. Your customer number will remain the same, and you can continue ordering and logging in as usual. If you do need to take any action, we will let you know in good time.

4. Will my account manager stay the same?

Yes. Your familiar account manager will remain your regular point of contact. You can continue to contact them with questions and for personal advice.

5. Do I need to create a new account?

No. Your customer details will be retained, and your customer number will remain the same. You do not need to register as a customer again.

6. Can I continue logging in as usual?

Yes. You can continue logging in in the same way. If anything changes, we will let you know in good time.

7. Will the webshop change?

The webshop will adopt the Van der Plas name and branding. Its functionality and ordering process will remain as you know them.

8. Where can I find the webshop from January?

From January, you can order through the Van der Plas website. If you visit roobos.nl, you will be redirected automatically.

9. Will the product range stay the same?

Yes. You can continue ordering from the product range you know and expect from us.

10. Will my pricing agreements remain valid?

Yes. The transition to Van der Plas will have no direct impact on your existing pricing agreements.

11. Will my delivery days change?

No. Your delivery days and the way we deliver your orders will remain unchanged.

12. What will happen to my existing orders and agreements?

Your existing agreements will remain valid. The transition will not affect the way you place your day to day orders.

13. Will my invoices or payment details change?

From January, you will receive invoices under the name Van der Plas. If any payment details change for you, we will inform you well in advance.

14. Will the personal service stay the same?

Yes. You will continue working with the same people and can count on the personal attention, quality and reliability you know and expect from us.

15. Who can I contact with other questions?

Please feel free to contact your account manager. We are happy to help.